Matching Members Online
BizConnect matches professionals with similar business and personal interests, sending emails every time there is a match! Build new relations and meet your future clients, members and referral sources.
BizConnect's MATCH breaks the ice and makes a cold call warm. Business development is a lot like social dating. Let BizConnect introduce you to serious business people who like to help serious business people.
New member dashboard provides free advertising space for your business. Log in to our members’ only portal and post your free ads. Update your profile, refer one member to another and meet our newest members.
By Lauren Kahn
There’s no question that every company needs new clients. But don’t forget that one of the best sources of revenue is right in front of you. Selling to existing, loyal clients is a powerful way to drum up new business. Did you know that acquiring new customers costs on average 5 to 10 times more than retaining and up-selling services or products to an existing one? And a repeat or existing customer spends on average a staggering 67% more than a new one!
While it’s important to continue putting efforts into new customer acquisition strategy, it’s equally important—if not more important—to make sure you’re thinking creatively about ways to increase the wallet share of existing clients.y abreast of the content and commentary they publish.
BizConnect Donates 5% of Event Proceeds to the United Planning Organization (UPO)
UPO unites people in need with opportunities in the Washington DC area, improving the lives of young DC residents, delivering brings hope, and making our community a better place to live.
Attend our event and help support UPO!
Dealing With Angry Clients
By Lauren Kahn
No matter how much we pride ourselves on customer service, for those of us who have been in business for many years, we’ve all been there before—having to deal with angry clients. Whether you accept that you made a mistake or have a client on your hands who has been cynical from the beginning, we would all prefer to work with happy clients. There’s no question about that! So, is it possible to turn an angry or upset client into a happy one? Can a client who has felt burned by you in the past really become a champion of your work? Let’s dive in and see what we can do.
Business Networking Tip:
After attending a networking event I observed several people utilizing effective strategies and techniques to rekindle relationships that were in need. I overheard discussions that included upcoming vacation plans, a child's graduation, and a mother's 85th birthday celebration. As I moved throughout the crowd I found that conversations, while they often started with the obligatory: "What do you do" or "What kind of business are you in?" The seasoned "networkers" shared a bit of their personal or family life to "seal the deal" in a sort of way.
Sid is the Founder & CEO of sidthesecuritypro.com, a residential and commercial security company that offers custom security solutions. He offers a one-stop shop for everything from locks, cameras, monitored security systems, and guard services. Sid has been in business on his own for three years, and he has a long, tenured 40-year track record in the security industry. As a former Wells Fargo Bank, N.A Regional Audit Manager, Sid was trained by bank security specialists. His expertise runs deep, and he is extremely passionate about the services he provides.
Not only is Sid in the business of providing security solutions, but he also is a community resource beyond the security industry, offering important advice and best practices in his non-sales blog and community bulletin board (https://www.facebook.com/secprosid). If you’re looking to update your home or business with the best security options, you should turn to Sid.
Not too long ago, a commercial client approached Sid to purchase a new security system. Sid’s team evaluated the client’s existing system and was able to reprogram it and offer advanced protection through the largest independent monitoring center in the country. In this way, Sid helped the client receive cutting-edge protection and monitoring services as well as cost savings since the client did not have to purchase a new system.
Outside of work, Sid is an avid networker. He is a volunteer at a local nursing home. He was the first official male member of the Montgomery County Maryland Chapter of eWomen’s Network, and he is an ambassador for the Silver Spring Chamber of Commerce. He’s on the welcome committee for the Potomac Chamber of Commerce as well. Sid consults for Network Referral Group (NRG) and a Costco national vendor. Passionate about fundraising and giving back to his community, Sid leads professional fundraising efforts and has sponsored a local pee-wee baseball team. As a relatively new BizConnect member, he looks forward to meeting many of you at upcoming events and on social media!
One does not have to be Sid’s client to be his network partner.